My room included a mini bar fridge, tea and coffee making equipment, and a seating area. It was with a spa bathtub.

Really kind staff and oceanfront hotel.

Air-conditioned triple room with views of sea. Location close to pools in another building, and the beach. Also, in the middle of jackson...

The Hilton in Tulum provided a memorable stay with its beautiful pool areas and super-nice rooms. The wildlife around the resort, including iguanas and lizards, added to the unique experience. I highly recommend this hotel.

The luxurious amenities and exclusive services provided at this hotel were exceptional! From the indoor and outdoor swimming pools to the Spa & wellness centre, my needs were fully met. I especially enjoyed the live entertainment during my stay. The restaurant and bar areas were perfect for in-room breakfasts, dinner, and lunch. The combination of the private facilities and prime location advantages made for an unforgettable vacation.

There was only one minor issue during my stay. The beach access was limited due to rocky areas, but the sun terrace and outdoor swimming pool more than made up for it.

The resort offers a tranquil setting with abundant wildlife for nature enthusiasts. Guests can enjoy lounging by the sleek pool areas, and unwinding in the spa. Some rooms feature a limited but beautiful ocean view. Rooms are generally comfortable, with helpful staff and friendly service. The restaurant serves delicious food.

The location is isolated and requires transportation to other attractions.

I really enjoyed my stay at this hotel. The staff was attentive and friendly, and the pool areas were amazing. The hotel facilities were clean and well-maintained, and the wildlife around the resort was a bonus. The location near the ocean was convenient, and the spa staff was excellent.

Nothing that I didn't like.

New Hilton, Super-nice Rooms, Attentive Staff, Abundant Wildlife, Great Pool Areas, Helpful Pool Staff, Relaxing Spa, Delicious Restaurant

No negatives from this place.

The staff at Hilton Tulum were incredibly friendly and attentive throughout our stay. They made us feel welcomed and provided excellent service. The pool areas were beautiful and well-maintained, allowing us to relax and enjoy our time. Additionally, the resort offered a great selection of food at the restaurant, satisfying our cravings for delicious meals.

I recently stayed at this luxurious 4-star hotel and I must say, it exceeded my expectations. The level of comfort and quality of services provided here made my stay truly memorable. the location of this place is fantastic, with easy access to the ocean. I enjoyed spending my mornings by the beach, soaking up the sun and taking in the breathtaking views. Additionally, the room service here is top-notch. They were prompt in catering to my requests and made sure that my room was always clean and well-maintained. The amenities provided, such as the mini-bar, in-room safe, and balcony added an extra touch of luxury to my stay.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

This all-inclusive resort offers a great spa experience and the pool is perfect for the warm climate. the staff is friendly and always available to help out with any queries you might have. The wildlife surrounding the resort makes the entire experience enjoyable. The resort is a great place to relax with your loved ones while enjoying the warm weather.

If you stay at this resort, you need to be aware that the location is quite isolated. It's a few miles away from the city, so you'll need transportation either through a taxi or tour group to go anywhere.

We visited during Easter and the spa and restaurant staff were amazing. The pool was also fantastic and a great place to hang out. The rooms were clean and nicely decorated, but the best part was the surrounding wildlife. It was wonderful to see iguanas, Coatimundi and lizards all around us.

We were deeply disappointed by the false advertising that the hotel offered. We were promised an oceanfront swim-up room with pool access, however, we realized too late that it was an absolute lie.